USJ 21 Subang Jaya) 17 January 2022

Job Description

• Maintain liaison with key merchant accounts and execute merchant retention strategies.
• Assist the General Manager in planning and execution of project.
• Supervise operation, service and support functions related to merchant accounts.
• To lead Special Project Sales Team by monitoring individual performance through weekly activity report submission.
• To train the key account managers to be independent sales people with high level of integrity.
• To assist the Special Project Sales Team to acquire merchant from time to time.
• To assist the Special Project Sales Team wherever necessary to plan, negotiate and execute activities for these accounts to build their business volume.
• vetting through customize agreement for service providers by coordinating meetings and discussion with other Internal Head of Department (Finance, ITD, Authorization and Legal Department) to ensure that the clauses in the customized agreement are in accordance to our policy.
• Assisting Internal Department in communication between MPay and Business Partners on new products i.e CBP, ParcelPay and Internet Payment Gateway.
• Forge a close working relationship between other departments such as Merchant Support and Operations unit to continuously enhance merchant relationships by providing outstanding service deliveries.
• Monitor and analyze merchant sales performance.
• Support marketing department on signing for card usage programs, campaigns, etc.
• Support key projects that drive sales, market share and brand presence.
• Ensure compliance in all internal and external dealings with customers, partners and regulators.

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Provide excellent customer experience and maintain high level of service and professionalism at all times.
• To attend to incoming calls from customers.
• To attend to livechat enquiries from customers.
• Telephone or email response / follow up on initial interactions.
• To conduct outbound call to list of customers.
• Log all incoming requests or complaints in ticketing system.
• Provide high service standards to meet customer needs and expectations.
• Provide first level basic troubleshooting to identify product issues.
• Able to handle and manage customer’s issues.
• Execute file transfer and ensure files are received and sent according to schedule.
• Download inbound Mastercard files and upload outbound files using MFE.
• Backup and perform housekeeping of files.
• Execute daily batch run and update the checklist.
• Escalate batch run issues to TPP team.
• Prepare batch run report to tentatively GM Operations.
• Monitor and manage all links to external systems / processors.
• Monitor and manage all internal links.
• Printing and distribution of reports.
• Any other task as assigned by team manager.

Job Requirement

• Must possess at least an Diploma or Bachelor’s Degree in any fields.
• Good command in English and Bahasa Malaysia in both spoken and written.
• Proper phone etiquette with excellent interpersonal and active listening skills.
• Resourceful, proactive and able to work independently.
• Fast learner with good analytical thinking and problem solving skills.
• Ready to work in shift rotations (AM/PM/Midnights shift) based on business needs.
• Able to work on public holidays and weekends (based on business needs)

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Produce written copy in English and Bahasa Malaysia for all ManagePay Systems Berhad (Group) marketing endeavors. This includes digital content such as websites, social media, email marketing campaigns, newsletter, advertisements, etc., and printed content such as official letters, annual reports, product guides, brochures and flyers, decals, etc.
• Create content marketing campaigns to drive leads and subscribers.
• Developing multimedia content ideas in collaboration with the designers and marketing team.
• Meeting with stakeholders to determine the project scope.
• Conduct simple keyword research and use SEO guidelines to generate traffic to our site.
• Regularly produce various content types, including email, social media posts, blogs, and white papers.
• Actively manage and promote our blog and pitch articles to relevant third-party platforms.
• Edit content produced by other members of the team.
• Analyze content marketing metrics and make changes as needed.
• Collaborate with other departments to create innovative content ideas.
• Provide support for tender-related purposes, including proposal writing, compilation, and submission.

Job Requirement

• Bachelor’s degree/diploma in Marketing, English, Journalism, Mass Communication, or related field.
• Proven work experience as a Content Writer, Copywriter, or similar role.
• Portfolio of written and published articles.
• Experience doing research from multiple sources.
• Basic knowledge of web publishing software.

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 11 April 2022

Job Description

• To support all existing channels which are held by respective Key Account Managers and Sales Managers namely EFTPOS/Banks, QRs and Special Projects as second liners after KAMs.
• Compiling, presenting and planning reports on key merchants’ progress, feedback, complaint, goals and quarterly initiatives to provide customer relationship management and to share with team members and possible use in future case studies or merchant training.
• Assist in resolving key merchant issues and complaints.
• Strategic planning to improve key merchant results.
• Develop annual activity plan with sales team and marketing team.
• Communicating and collaborating with the marketing team, sales team and key account to ensure those key merchants needs are met.
• Managing communications between key merchants and internal teams.
• Research and source new potential merchants.
• Collaborating with the Key Account Manager and Sales Managers to maximize profit by up-selling or cross-selling.
• Involved in monthly forecast review plan to achieve execution of plans.

Job Requirement

• Candidate must possess at least Higher Diploma, Bachelor’s Degree in Business Studies/Administration/Management or equivalent.
• Pleasant personality with good communication, presentation.
• Required language(s): Bahasa Malaysia, English
• 1 year of working experience in the related field is required for this position.
• Applicant must be willing to work in USJ 21, Subang Jaya.
• Full time position available.

Please email your CV at hr@mpsb.net

USJ 21 Subang Jaya) 17 January 2022

Job Description

• Designing and building applications for Apple’s iOS platform.
• Supporting the entire application lifecycle from concept to design, testing, release and support.
• Continuously discover, evaluate and implement new technologies to maximize development efficiency.
• Work closely with colleagues to constantly innovate app functionality and design
• Use and adapt existing web applications for apps.
• To undertake research and development in related areas.

Job Requirement

• Must possess Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent
• Fluent in Bahasa Malaysia and English
• Preferred to have some prior experience.
• Knowledge required : Native Objective C, Swift and Flutter.
• Highly motivated and able to work independently with minimum supervision.
• A good team player.
• Good understanding on app lifecycle and UI layout

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Designing and building applications for Android platform.
• Supporting the entire application lifecycle from concept to design, testing, release and support.
• Continuously discover, evaluate and implement new technologies to maximize development efficiency.
• Work closely with colleagues to constantly innovate app functionality and design
• Use and adapt existing web applications for apps.
• To undertake research and development in related areas.

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent. -Good understanding on app lifecycle and UI layout.
• Preferred to have some prior experience.
• Knowledge required : Java, Flutter.
• Highly motivated and able to work independently with minimum supervision.
• A good team player

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Analyze current technology and develop process to improve and optimize it.
• Establish governance and processes to oversee the entire lifecycle of the SDLC.
• Governance of the DevOps processes and participate in development, testing and deployment technologies for developing automated CI/CD pipelines.
• Design and implement software development, deployment and configuration management.
• Govern services, technology & infrastructure able to support business requirement & load.

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• 3-5 years experience in related field.
• Highly motivated and able to work independently with minimum supervision.
• A good team player
• Willing to accept challenges, be adaptable, set the priority of work and meet timeline.

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Translate business requirements into technical and system specifications.
• Perform application development, implementation, testing and support.
• Design and develop IT solutions according to established standards and best practices.
• To perform sound quality assurance and test activities to the systems developed.
• Produce timely and accurate project status reports.
• Provide system support of business application and resolve problems.
• To undertake research and development in related areas.
• Ensure all system development methodologies and processes are well documented.

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• Minimum 1-2 years experience in related field.
• Fresh graduate are encourage to apply
• Knowledge required: Java EE, Java Script, MSSQL, HTML, CSS, REST APIs
• A good team player.
• High motivated and able to work independently with minimum supervision.
• Experience in webservice development.
• Preferred to have some prior experience

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Designing and building web based/backend system.
• Supporting the entire system lifecycle from concept to design, testing, release and support.
• Continuously discover, evaluate and implement new technologies to maximize development efficiency.
• Provide guidance to ensure coding comply with OWAPS and any related security compliances.
• Provide guidance to ensure coding performance are optimized

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• 2 to 5 years experience in related field.
• Highly motivated able to work independently with minimum supervision.
• A good team leader

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 17 January 2022

Job Description

• Translate business requirements into technical and systems specifications.
• Perform application development, implementation, testing and support.
• Design and develop IT solutions according to established standards and best practices.
• To perform sound quality assurance and test activities to the systems developed.
• Produce timely and accurate project status reports.
• Provide systems support of business applications and resolve problems.
• To undertake research and development in related areas.
• Ensure all system development methodologies and processes are well documented. –

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• Minimum 1-2 years in developing and supporting mobile (Android/IOS) application.
• Fresh graduate are encourage to apply.
• A good team player. -Highly motivated and able to work independently with minimum supervision.
• Knowledge in software development for systems related to payments.
• Proficiency in mobile app development with experience in React Native framework (knowledge in Objective C/Swift, Android SDK/Kotlin, Flutter is added advantage.
• Proficiency in Java-based backend/API development.
• Familiarity in three or more of the technical skills below:- 1. SQL/RDBMS (experience with Oracle DB is an added advantage) 2. REST/SOAP API in integration 3. GIT versioning control 4. J2EE APIs (experience with WebLogic Application server is an added advantage.

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 19 January 2022

Job Description

• Translate business requirements into technical and system specifications.
• Perform application development, implementation, testing and support.
• Design and develop IT solutions according to established standards and best practices.
• To perform sound quality assurance and test activities to the systems developed.
• Produce timely and accurate project status reports.
• Provide system support of business applications and resolve problems.
• Ensure all system development methodologies and processes are well documented.

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• Minimum 1-2 years of experience in related field.
• Fresh graduates are encouraged to apply.
• A good team player.
• Highly motivated and able to work independently with minimum supervision.
• Preferred to have some prior experience
• Skill required: Javascript, HTML, CSS, SCSS, AJAX.
• Frontend Frameworks: Bootstrap, AngularJS, ReactJS or similar language.
• Backend Frameworks: Laravel or Codelgniter.
• Database: MySQL.
• Additional Skill Sets: REST/SOAP APIs, LEMP Stack.
• Knowledge required: Java EE, Java Script, MSSQL, HTML, CSS, REST APIs.

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 19 January 2022

Job Description

• To drive software development platform innovation, optimization and efficiency, as well as software development standardization and best practices for more efficient and effective software development process.
• To assist software development and design, according to established standards and best practices, covering software development life cycle, new software development technique and quality control management.
• To carry out monitoring and maintaining day to day operation and escalate reported fault/bug to developer/respective individual/team members.
• To guide staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• To coordinates, implements & reporting projects milestones, ensuring project is meeting its milestones and on/ under budget.
• Translate business requirements into technical and systems specifications.
• Perform application development, implementation, testing and support.
• Develop test plans and cases, as well as the technical and functional documentation according to the adopted methodologies.
• To conduct acceptance testing, system conversion, and implementation to the systems developed.
• Provide systems support of business applications and resolve problems.
• To undertake research and development in related areas.
• Maintaining good working relationship with clients and teammates.
• Analyzing call logs so you can spot common trends and underlying problems.
• Working with field engineers to visit customers/employee if the problem is more serious.

Job Requirement

• Degree/Higher Diploma in Computer Science/IT/Information Systems or equivalent.
• Minimum 1-2 years of experience in related fields.
• Fresh graduates are encouraged to apply.
• A good team player.
• Highly motivated and able to work independently with minimum supervision.

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 20 January 2022

Job Description

• Provide technical support on card management system, developing resolutions for customer issues based on product and industry knowledge.
• Provide first level application support to users and escalate to vendor as required.
• Work closely with vendor to secure technical fixes and compliance or resolve issues.
• Specify and manage enhancements / fixes to be implemented under change control.
• Perform batch processing on need basis and troubleshooting of application issues in production environment.
• Adopt existing support processes and ensure that production systems run smoothly and remain operational 24/7.
• Responsible for incident management, problem management and problem resolution.
• Ensure compliance of statutory requirements and card scheme mandates are met.
• Ensure that relevant procedures and processes are documented.
• Any other duties deemed as and when necessary.

Job Requirement

• Minimum a Diploma or Professional certification in IT related courses.
• Minimum 1-2 years of experience in related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Oracle Databease, UNIX, SQL will be an advantage but not required.
• Good analytical and troubleshooting skills to resolve customer issues in timely manner.
• Good communication skills, analytical, and oriented.
• Training on the job will be provided.

Please email your CV at hr@mpsb.net

(USJ 21 Subang Jaya) 20 January 2022

Job Description

• Provide technical support on card management system, developing resolutions for customer issues based on product and industry knowledge.
• Provide first level application supports to users and escalate to vendor as required.
• Work closely with vendor to secure technical fixes and compliance or resolve issues.
• Specify and manage enhancements/fixes to be implemented under change control.
• Evaluate and assess solution/fixes provided by vendor and highlight any drawbacks.
• Propose and implement solutions/workarounds to application limitations.
• Perform batch processing on need basis and troubleshooting of application issues in production environment.
• Adopt existing support processes and ensure that production systems run smoothly and remain operational 24/7.
• Responsible for incident management, problem management and problem resolution.
• Ensure compliance of statutory requirements and card scheme mandates are met.
• Ensure that relevant procedures and processes are documented.
• Any other duties deemed as when necessary.

Job Requirement

• Minimum Professional certification or Bachelor Degree in IT related courses.
• Minimum 2-3 years of working experience in related fields.
• Basic knowledge of Oracle Database, UNIX, SQL will be an advantage but not required.
• Good analytical and troubleshooting skills to resolve customer issues in timely manner.
• Good communication skills, analytical and problem-solving skills.
• Positive attitude, keen to learn and result oriented.

Please email your CV at hr@mpsb.net