Digital ID

Enable simple onboarding process with MyTrust ID

MyTrust ID for mobile is a highly secure authentication application for corporates / banks to authenticate customers' before accessing sensitive information or / and online services.

What is MyTrust ID?

Electronic Know Your Customers onboarding made easy with MyTrust ID. MyTrust ID is a mobile application that allows your customer to have a verified and secure digital identity (ID) required for the eKYC onboarding process. The verification process of MyTrust ID combines 4-layer authentication process involving ID detection, phone number, database and bank account verification before issuing a Digital Certificate.

Why MyTrust ID?

Trusted Authority
One of the 4 entities in Malaysia entrusted and licensed as a Certificate Authority by MCMC.
Comply to Digital Signature Act 1997
Full compliance with regulatory policy that enables a subscriber to authenticate an electronic record digitally.
Safe & Secure
Assurance on identity of customers, accuracy of data and cyberattack prevention.
Easy and convenient onboarding process with the ability to perform anytime and anywhere.

How MyTrust ID Works

Embed e-signing functionality to your business processes and applications using our open API.

How eKYC works?

MyTrust ID 4-Layer Authentication Process

Embed e-signing functionality to your business processes and applications using our open API.

ID Detection
Customer capture the front and back image of Mykad or front image of Pasport. The Optical Character Recognition (OCR) function will detect details including full name, ID numbers, etc. The system will then identify pre-defined visual landmarks are meeting expected standards.
Phone Number Verification
Verification of the mobile number is done via a SMS One-time Password (OTP).
Database Verification
Verification of the name and Mykad number is done by checking against our own database - verified based on the digital certificates issued over the years.
Bank Account Verification
Verification of a customer's bank account is done via Financial Processing Exchange (FPX). From FPX, we can identify the payee from any successful transfer and matches it with the name of the applicant.

MPay's Fintech-as-a-Service

Our simple API and innovative technology lets you connect communities and usher your customers into the digital economy.